Privacy Statement
This Privacy Policy explains how Gossip Bingo collects, uses and protects your personal information when you register, play or otherwise interact with our site. We take your privacy seriously and set out below what information we hold, why we use it and how you can exercise your rights.
Types of data we collect
We collect information you give us directly, information we receive from third parties and data collected automatically when you use our services. This helps us run accounts, process payments, detect fraud and improve the service.
Personal data
Personal data includes your name, date of birth, email address, postal address and phone number. We also collect identity documents and verification details where required for KYC checks, such as passport or driving licence images and proof of address.
Technical data
Technical data covers IP address, device and browser information, operating system, geolocation derived from IP, cookies and similar tracking technologies. We use this data to secure accounts, prevent fraud and improve site performance on desktop and mobile.
Transactional data
Transactional data means records of deposits, withdrawals, bets, wins, game history and payment method details. We store limited payment card details only as permitted by payment processors and retain transaction records to meet our legal and business obligations.
How we use your information
We use your information to create and manage accounts, verify identity and age, process deposits and withdrawals, investigate suspicious activity, provide customer support and personalise your experience. Where you consent, we may use contact details to send marketing communications. You can withdraw consent at any time.
Data protection practices
We protect data using technical and organisational measures such as TLS encryption for data in transit, access controls and regular security reviews. Access to personal data is restricted to staff and service providers who need it to perform their duties. We retain data only for as long as necessary to fulfil the purposes described and to meet regulatory or accounting requirements.
Cookies and tracking technologies
We use cookies and similar technologies for authentication, security, functionality and analytics. Some cookies are essential for the site to work; others help us understand usage and improve services. You can manage cookie preferences through your browser settings or via our cookie banner where available.
Information sharing and third parties
We share information with payment processors, identity verification providers, fraud prevention agencies, analytics services and other trusted third parties required to operate the service. We may also disclose data to comply with legal obligations, respond to lawful requests and protect our rights or users.
User rights
You have the right to access, correct, restrict or delete personal data we hold about you, and to object to or request portability of certain data where applicable. To exercise these rights, contact our support team at [email protected]. We will respond in line with applicable UK data protection law.
Access, correction and deletion of data
If you need to update account details or request deletion, sign in to your account or contact [email protected]. We may need to retain some information where required by law or to resolve disputes, and deletion requests may be subject to verification checks.
Privacy policy updates
We may update this policy from time to time. Any changes will be posted on the site with an updated effective date and, where appropriate, we will notify you by email or within your account. Continued use of our services after changes are posted indicates acceptance of the revised policy.